Privacy Policy

1. Information We Collect

Depending on the service you use, we may collect:

• Name
• Mobile number
• Email address
• Address, where required
• Account/login information
• Course/test-series information
• Transaction and payment-related information
• Academic or performance information submitted while using our services
• Technical information such as IP address, browser/device information and website usage data

2. How We Use Your Information

We may use the information collected to:

• Create and manage your account
• Provide courses, test series and mentorship services
• Process payments and registrations
• Provide academic support and counselling
• Analyse test performance and provide personalised feedback
• Communicate important course/service updates
• Respond to customer queries and complaints
• Improve our website and services
• Detect fraud, misuse or unauthorised activity
• Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through the website are processed through authorised third-party payment service providers.

PIVION does not store your complete debit/credit card, UPI PIN, CVV or other payment credentials on its own servers.

Payment-related information may be processed by the relevant payment gateway according to its own privacy and security policies.

4. Sharing of Information

We may share necessary information with trusted service providers, including:

• Payment processors
• Technology/service providers
• Communication providers
• Analytics or security service providers

Such sharing will be limited to purposes necessary to provide or secure our services, comply with legal requirements, or fulfil the transaction.

We do not sell or rent your personal information for unrelated commercial purposes.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

6. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage and provide a better user experience.

You may manage cookie settings through your browser.

7. Third-Party Links

Our website may contain links to third-party websites or services. PIVION is not responsible for the privacy practices or content of such third parties.

8. Policy Updates

We may update this Privacy Policy from time to time. Any revised policy will be published on this page with an updated effective date.

9. Contact Us

For privacy-related questions or requests:

• Email: admissions.pivion@gmail.com
• Phone: 8471064600 / 9911786265
• Address: Aishwarya Plaza, First Floor, Behind Mahalaxmi Sweets, Puraniya Chauraha, Aliganj, Lucknow, Uttar Pradesh – 226024