Last Updated: 17 September 2026
At PIVION, we aim to provide clearly described educational services and test programmes. Please review the course/test-series details carefully before making a payment.
Once payment is successfully completed, access to the purchased course, test series or service will be provided according to the programme terms displayed at the time of purchase.
A cancellation request may be submitted by contacting PIVION at:
Cancellation eligibility depends on the nature of the programme and whether the purchased service has already been accessed or utilised.
Refunds may be considered in the following circumstances:
Except where otherwise stated by PIVION or required under applicable law, fees may not be refundable where:
Programme-specific refund terms, if applicable, will always prevail over this general policy.
If the same transaction is successfully charged more than once due to a technical/payment issue, the additional amount will be verified and, where applicable, refunded.
Once a refund is approved, it will normally be initiated to the original payment method.
The time taken for the amount to reflect in the customer's account may depend on the bank, card issuer, UPI provider or payment gateway.
If your account is debited but the order/registration is not successfully created, please contact PIVION with the transaction details.
After verification, PIVION will either activate the service or initiate an applicable refund.
Please provide:
